Expanding
Product Offerings and Quality

A major producer of passenger tires has
launched an advertising campaign in which it is trying to market windshield
wipers to the public under its brand name, which has been highly successful in
the passenger tire market.

In a 2 page Microsoft Word document,
respond to the following:

  • Explain why the passenger
    tire company might choose a product line like windshield wipers to expand
    its product offerings (as opposed to making steering wheels, opening a
    bank, or starting a clothing line).
  • Perform a SWOT analysis of
    the company’s decision to offer windshield wipers, being in the passenger
    tire business.
  • Analyze and describe what
    impact this attempt to expand the product line will have on quality
    (answer both in terms of the company’s existing product line, which is
    passenger tires, and its new product line, which is windshield wipers).
  • Describe how quality can be
    measured in an environment such as the one in which the company currently
    operates (the passenger tire market). In other words, what constitutes
    quality and how can we quantitatively determine whether the company has
    it?

Support your responses with examples.