Question
Question
1 of 40
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Which
of the following aspects of daily organizational life significantly impact(s)
an employee’s ethical performance?
A.the
behaviors of organizational leaders
B.work
goals
C.employee
performance appraisals
D.all
of the above
E.none
of the above
Question
2 of 40
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Managers
can and should serve as _______________ within the organization.
A.ethical
role models
B.authoritarian
leaders
C.ombudspersons
D.all
of the above
E.none
of the above
Question
3 of 40
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Research
consistently indicates that the attribute employees most want to see in their
managers is:
A.freedom
B.honesty
C.passion
D.hard
work
E.none
of the above
Question
4 of 40
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The
type of ethical role model a manager chooses to be will reflect his/her level
of:
A.skill
B.leadership
C.moral
development
D.authority
E.none
of the above
Question
5 of 40
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According
to Torbert’s management role model typology, which of the following management
types is most strongly motivated by reward and punishment?
A.opportunist
B.diplomat
C.achiever
D.strategist
E.none
of the above
Question
6 of 40
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_____________
refers to the ability to act, create an effect, or wield force.
A.Leadership
B.Power
C.Strength
D.Morality
E.none
of the above
Question
7 of 40
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Social
psychologists French and Raven have differentiated among five types of power
bases individuals can have based on which aspect?
A.status
in the organization
B.level
of seniority
C.relationship
to others in the organization
D.all
of the above
E.none
of the above
Question
8 of 40
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Power
that is formally assigned to an individual, such as through a title or
position, is called __________ power.
A.legitimate
B.reward
C.coercive
D.referent
E.expert
Question
9 of 40
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Power
that is obtained in a way characterized by the following response is called
__________ power: “I’m going to do what that person says because I want to get
a bonus and get promoted!”
A.legitimate
B.reward
C.coercive
D.referent
E.expert
Question
10 of 40
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Power
obtained by enforcing punishments is called _____________ power.
A.legitimate
B.reward
C.coercive
D.referent
E.expert
Question
11 of 40
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Power
obtained because people want to be like you is called _____________ power.
A.legitimate
B.reward
C.coercive
D.referent
E.expert
Question
12 of 40
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Power
obtained by being a source of knowledge or skills is called _____________
power.
A.legitimate
B.reward
C.coercive
D.referent
E.expert
Question
13 of 40
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A(n)
______________ leadership style refers to demanding blind submission to someone
in authority.
A.authoritarian
B.horizontal
C.referent
D.all
of the above
E.none
of the above
Question
14 of 40
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Proponents
of “Theory X” of management subscribe to the belief that employees are
inherently:
A.lazy
B.creative
C.self-directed
D.respected
E.none
of the above
Question
15 of 40
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Proponents
of “Theory Y” of management subscribe to the belief that employees are
inherently:
A.lazy
B.bored
C.self-directed
D.tired
E.none
of the above
Question
16 of 40
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Research
indicates which of the following types of management systems is associated with
higher levels of employee productivity, loyalty, and motivation, all of which
contributed to higher profits?
A.Theory
X
B.participative
C.authoritarian
D.hierarchical
E.none
of the above
Question
17 of 40
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The
leadership style known as delegating is typically most useful when an employee
possesses which of the following characteristics?
A.high
competence and high commitment
B.moderate
to high competence and variable commitment
C.low
or some competence and low commitment
D.low
competence and high commitment
E.none
of the above
Question
18 of 40
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According
to research on ethical leadership, which of the following characteristics
is/are associated with a manager’s reputation for being an ethical leader?
A.being
a moral person and moral manager
B.being
a good person and a kind person
C.being
an authoritarian but fair manager
D.all
of the above
E.none
of the above
Question
19 of 40
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The
term _____________ refers to “the demonstration of normatively appropriate
conduct through personal actions and interpersonal relationships, and the
promotion of such conduct to followers through two-way communication,
reinforcement, and decision making.”
A.moral
person
B.moral
manager
C.ethical
leadership
D.horizontal
leadership
E.none
of the above
Question
20 of 40
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Ethical
leadership has been shown to be associated with which of the following?
A.employee
disengagement
B.employee
commitment
C.employee
misconduct
D.employee
expenses
E.none
of the above
Question
21 of 40
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Employee
____________ is an emotional bond or attachment an employee has to the work
task, organization and its members.
A.morality
B.motivation
C.engagement
D.empowerment
E.none
of the above
Question
22 of 40
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Among
the most important features employees want in a job are all but which of the
following?
A.job
security
B.benefits
C.compensation
D.opportunities
to use skills
E.none
of the above
Question
23 of 40
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Developmental
psychologist Abraham Maslow differentiated five categories of _______ that
every individual has.
A.management
styles
B.morals
C.virtues
D.needs
E.hierarchies
Question
24 of 40
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Individuals
typically prioritize __________ over social needs, according to Maslow’s
hierarchy.
A.self-actualization
B.physiological
C.self-esteem
D.all
of the above
E.none
of the above
Question
25 of 40
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Individuals
typically prioritize __________ over self-actualization needs, according to
Maslow’s hierarchy.
A.physiological
B.self-esteem
C.safety
D.all
of the above
E.none
of the above
Question
26 of 40
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The
work of which theorist complements Maslow’s hierarchy of needs, emphasizing the
importance of employees experiencing a need for affiliation and achievement,
and adds the element of a need for power or authority?
A.Jeffrey
Skilling
B.David
McClelland
C.Abraham
Maslow
D.Frederick
Herzberg
E.none
of the above
Question
27 of 40
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Which
of the following behaviors is/are associated with employee perceptions of
organizational injustice?
A.deviant
and retaliatory behaviors from employees
B.de-motivation
C.disengagement
D.all
of the above
E.none
of the above
Question
28 of 40
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Frederick
Herzberg’s work exploring employee motivation suggests that job satisfaction
can be described in which of the following ways?
A.linear,
in that the presence of some factors results in satisfaction and their lack
results in dissatisfaction
B.factors
contributing to satisfaction are separate and distinct from those contributing
to dissatisfaction
C.motivation
factors and hygiene factors contribute equally to good working environments
D.all
of the above
E.none
of the above
Question
29 of 40
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Job
satisfaction factors, called _____________, are related to what people do at
work.
A.motivation
factors
B.hygiene
factors
C.Maslow’s
factors
D.Herzberg’s
factors
E.none
of the above
Question
30 of 40
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Job
dissatisfaction factors, called _____________, are related to a bad working
environment.
A.motivation
factors
B.hygiene
factors
C.Maslow’s
factors
D.Herzberg’s
factors
E.none
of the above
Question
31 of 40
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Which
of the following is not among the factors impacting job satisfaction?
A.achievement
B.recognition
C.base
wage or salary
D.growth
E.none
of the above
Question
32 of 40
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Which
of the following is not among the factors impacting job dissatisfaction?
A.quality
of supervision
B.relationship
with boss
C.the
work itself
D.relationship
with peers
E.none
of the above
Question
33 of 40
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Many
managers falsely continue to assume that the best way to motivate employees is
through _____________ and the threat of disciplinary action.
A.job
enrichment
B.recognition
C.achievement
D.financial
rewards
E.none
of the above
Question
34 of 40
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High
levels of employee performance and satisfaction, according to Daniel Pink,
result from employees driven to meet basic needs including ___________
(self-direction), mastery (continually learning and creating new things), and
purpose (work is a personal cause or mission).
A.autonomy
B.hierarchy
C.authority
D.responsibility
E.none
of the above
Question
35 of 40
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The
most essential moral value, ____________, is positively associated with
employee engagement and occurs when employees perceive fairness in decisions
associated with organizational policies, procedures and outcomes.
A.honesty
B.justice
C.patience
D.compassion
E.none
of the above
Question
36 of 40
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Scholars
distinguish among four forms of organizational justice: procedural,
informational, interactional and ___________ justice.
A.fair
B.engaged
C.distributive
D.autonomous
E.none
of the above
Question
37 of 40
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___________
justice is associated with fair decision-making processes.
A.procedural
B.informational
C.interactional
D.distributive
E.none
of the above
Question
38 of 40
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___________
justice is associated with fair treatment of employees.
A.procedural
B.informational
C.interactional
D.distributive
E.none
of the above
Question
39 of 40
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___________
justice is associated with the way information is conveyed.
A.procedural
B.informational
C.interactional
D.distributive
E.none
of the above
Question
40 of 40
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___________
justice is associated with the way outcomes are allocated.
A.procedural
B.informational
C.interactional
D.distributive
E.none
of the above
