1. List 10 products that could possibly be affected by a problem in the U.S. milk
supply chain. What would be the damages to an ice cream business that used
contaminated milk in its manufacturing process? Who do you think should be held
liable for such an issue?
2. Do you think a CRM system could have helped communicate
issues in the milk production supply chain? How could a
company use a CRM system to perform damage control after
finding out about contaminated milk in the supply chain?
3. Do you agree with the Chinese court in sentencing of the
middlemen to death and a dairy boss to life in prison for their
roles in the milk contamination scandal? Do you think the
United States should implement similar laws for unethical
corporate behavior?
4. Many companies in the United States use Chinese suppliers
in the sourcing of raw materials and manufacturing of
products. Research the Internet and find three examples of
recent issues for U.S. companies because of Chinese products.
What will happen in the long run as companies use Chinese
suppliers?
For more information on the Chinese milk scandal, you can view the following pages:
http://www.usnews.com/news/world/articles/2008/10/09/thestory-behind-chinas-tainted-milk-scandal
http://en.wikipedia.org/wiki/2008_Chinese_milk_scandal
