Multiple Choice 25
Essay 3
Grade Details – All Questions
Page: 1 2
1. Question : (TCO 1) One of the implications of technology in HRM is
Student Answer: workers will need the ability to read and comprehend software and hardware manuals, technical journals, and detailed reports.
employees will need more face time with their superiors.
managers will have to revert to autocratic decision making.
abuse of e-mail and web surfing is eliminated.
2. Question : (TCO 1) All of these are workforce diversity characteristics, except
Student Answer: varied personal characteristics.
increased participation of women and the elderly.
a large number of baby boomers in the workforce.
the increase of multicultural foods.
3. Question : (TCO 2) A small distribution organization uses a payroll company to provide employee compensation services and keep timesheet records and employee attendance history. This situation is an example of
Student Answer: offshoring.
centralized work surveillance.
outsourcing.
telecommuting.
4. Question : (TCO 2) A large manufacturing organization with 20 geographically dispersed production facilities recently cut its HRM staff by 60%. Each site has a few generalists, but specialist needs in recruiting and selection planning, employment law, training, and benefits administration have been consolidated into one location. This situation is an example of
Student Answer: shared services.
decentralized work surveillance.
telecommuting.
offshoring.
5. Question : (TCO 3) A company used a personality test to select job candidates for customer service positions. There were 40 male candidates and 20 female candidates. It appeared that 30 men passed the personality test, and five women passed the personality test. Was there evidence of disparate impact against female candidates with this personality test?
Student Answer: No, because this is an example of disparate treatment.
No, because a passing rate of 25% (5/20) for the female candidates is fairly good.
Yes, because the passing rate of the female candidates (25%) is less than 80% of the passing rate of the male candidates
(75%).
No, because the passing rate of the female candidates (25%) is more than 20% of the passing rate of the male candidates (75%).
6. Question : (TCO 3) Under Title VII, the first measure of determining potentially discriminatory practices is
Student Answer: BBQ.
4/5 Rule.
SOX.
BBOQ.
7. Question : (TCO 3) Which of the following laws extended leave for family matters?
Student Answer: USERRA
FADA
FMLA
FLRA
PDA
8. Question : (TCO 4) Sharon, vice president of human resources for a large textile firm, is in a strategic restructuring meeting. The discussion topics include which one of the three production facilities to close. There are 40 employees at each of the facilities. When asked, “What should we tell the employees?” Sharon responds,
Student Answer: “Tell them we are keeping the newest plant open for another 2 years. Transfer all employees with 20 years of seniority to that plant.”
“Notify all workers immediately of probable plant closings within the next 4 years.”
“If we close, workers in affected areas get 30 days notice or 90 days pay and benefits upon closing.”
“Legally, we are not required to tell the employees anything unless we lay off 50 or more individuals.”
9. Question : (TCO 5) Leona has gathered job analysis data with a structured questionnaire for managerial jobs in remote locations of her firm. Exit interviews have produced comments such as, “You should have told me what was really expected.” She wants to use an additional collection technique to avoid misrepresentation in job descriptions. Leona’s boss told her, “Be thorough. Job analysis time and cost are nothing compared to the cost of replacing these managers.” Which method should she use?
Student Answer: Individual interview
Technical conference
Diary
Gap analysis
10. Question : (TCO 4) Which of the following is not one of the guidelines for administering discipline?
Student Answer: Following the hot stove rule
Provide ample warning
Be consistent and personal
Making discipline actions progressive
11. Question : (TCO 5) This job analysis method requires job incumbents to record their daily activities.
Student Answer: Journal method
Observation method
Diary method
Technical conference method
12. Question : (TCO 5) Where does job analysis occur in the strategic planning process?
Student Answer: Before corporate goals and objectives are established
After corporate goals and objectives are established
After the labor supply and demand are compared
Before organizational mission is defined
13. Question : (TCO 6) Jane is the director of recruiting for a large corporation. Which of the following is a warning signal that her efforts are not effective?
Student Answer: Recruiting costs have increased 5% over the last 3 years.
Because 25% of resumes are received through the Internet.
Jane’s secretary spends more time acknowledging ad responses from qualified applicants than she did a year ago.
Jane’s secretary spends more time acknowledging ad responses from under qualified applicants than she did a year ago.
14. Question : (TCO 6) A benefit of a good recruiting program is indicated by which of the following?
Student Answer: More native speakers apply and fewer foreign nationals apply.
Minimized cost of processing unqualified candidates.
All applicants are encouraged to apply for jobs.
Recruiting results in no women and minority applicants.
15. Question : (TCO 6) What is the difference between a conditional job offer and a permanent job offer?
Student Answer: The conditional job offer is made when employment tests are passed. The permanent job offer is made when background checks are passed.
The conditional job offer is made by the recruiter. The permanent job offer is made by the interviewer.
The conditional job offer is made after salary is set. The permanent job offer is based on performance expectations before salary is set.
Conditional job offers are made to hourly workers. Permanent job offers are made to salaried workers.
The conditional job offer is made before the initial screening. The permanent job offer is made after medical requirements are met.
16. Question : (TCO 6) Which of the following is an individual who is recruited as an alternative to do specific work at a location on or off the company’s premises?
Student Answer: Leased employees
Independent contractors
Self-employed
Temporary employees
17. Question : (TCO 7) In the selection process, the employment testing should occur after
Student Answer: the medical/physical examination.
the initial screening.
the conditional job offer.
the completed application.
18. Question : (TCO 7) Why are performance simulation tests used more often today instead of written tests in the selection process?
Student Answer: Employment tests are more expensive than performance simulation tests.
It is easier to train an interviewer to administrate a performance simulation test than an employment test.
Performance simulation tests more easily meet the criteria of job-relatedness because they evaluate actual job behaviors.
Employment tests are conducted after hiring decisions are made, not during the selection process.
19. Question : (TCO 7) Application forms typically include all of the following except
Student Answer: a statement giving the employer the right to dismiss an employee for falsifying information.
permission for the employer to obtain previous work history.
name, address, and telephone number.
marital status.
20. Question : (TCO 8) Which is not an on-the-job training method?
Student Answer: Job rotation
Simulations
Apprenticeships
Internships
21. Question : (TCO 8) What is an employee development method that involves exercises such as case studies, decision games, and role plays?
Student Answer: Job rotation
Adventure training
Simulations
Virtual reality
22. Question : (TCO 8) Shannon is in line for a senior vice president position at a large hotel conglomerate. She has just received a letter appointing her to the national environmental task force for water and electricity conservation. What is happening to her career?
Student Answer: Job rotation
Adjusted
Committee assignment
Survival training
23. Question : (TCO 9) Hector is a research scientist in a large company. He refuses to go to staff meetings but volunteers to attend conventions where he receives recognition for his accomplishments. He holds 17 patents (more than two for each year he has been with his company, and they are proudly displayed on his office wall), but will not work with his manager on quarterly goals. What is Hector’s Holland vocational preferences type?
Student Answer: Realistic-investigative-enterprising
Social-enterprising-conventional
Social-conventional-realistic
Investigative-conventional-artistic
Realistic-conventional-artistic
24. Question : (TCO 9) Career stages are important to employee development. The traditional stages are
Student Answer: entry-level, promotions, and retirement.
graduate, hired, trained, and retired.
exploration, establishment, midcareer, late career, and decline.
entry-level, establishment, midcareer, late career, and retirement.
25. Question : (TCO 9) Melissa prefers solitary work to large groups, asking questions rather than answering them, and making her own rules instead of following others. What Holland vocational preference model best represents her?
Student Answer: Realistic-investigative-artistic
Social-enterprising-conventional
Social-conventional-realistic
Realistic-conventional-artistic
(TCO 3)
3. Question : (TCO 8) You have just been promoted at the BBB Company and now have the responsibility of the employee orientation program. What components should be covered in the program? Explain what would be covered in your employee orientation program.
