Please answer ONE
of the following:UNIT 1.

Plagiarism All work must
be free of any form of plagiarism. Put written answers into your own words. Do
not simply cut and paste your answers from the Internet and do not copy your
answers from the textbook. Be sure to refer to the course syllabus for more
details on plagiarism and proper citation styles.

1. The department chain
you work for has had numerous complaints about slow customer service. Your
colleague, a sales manager, informs you that this happened at a previous store
she worked for, and it was cleared up by hiring more sales representatives.
Should you take her advice? Why not? What techniques can you use in evaluating
the problem?

2. You are consulting on
software purchases for a young translation agency, whose headquarters are in
New Jersey, but who works with translators located globally. Headquarters needs
to share documents with translators, and groups of translators working on the
same documents also need to communicate with each other, in real time if
possible, as many people are working in different time zones. (1) What is your
process for determining the most appropriate collaboration software? (2) And in
this particular case, what features will you be looking for?

3. Discuss the ways
information systems can be used to improve quality.

UNIT 2 EXAM

Plagiarism All work must
be free of any form of plagiarism. Put written answers into your own words. Do
not simply cut and paste your answers from the Internet and do not copy your
answers from the textbook. Be sure to refer to the course syllabus for more
details on plagiarism and proper citation styles.

1. How does the use of
electronic voting machines act as a “double-edged sword?” What moral dimensions
are raised by this use of information technology?

2. List and describe the
major trends in computer hardware. Which of these do you think will create the
biggest changes in business information systems and why?

3. What makes data
mining an important business tool? What types of information does data mining
produce? In what type of circumstance would you advise a company to use data
mining

Please answer ONE of the
following:UNIT 3 EXAM

Plagiarism All work must
be free of any form of plagiarism. Put written answers into your own words. Do
not simply cut and paste your answers from the Internet and do not copy your
answers from the textbook. Be sure to refer to the course syllabus for more
details on plagiarism and proper citation styles.

• Include your name,
student number, course number, course title and unit number with your writing
assignment. • Begin each writing assignment by identifying the question number
you are answering followed by the actual question itself (in bold type). • Use
a standard essay format for responses to all questions (i.e., an introduction,
middle paragraphs and conclusion).

1. Describe and explain
the idea of “net neutrality.” Are you in favor of net neutrality? Why or why
not?

2. Three major concerns
of system builders and users are disaster, security, and human error. Of the
three, which do you think is most difficult to deal with? Why?

3. Identify and describe
three major enterprise applications

Please answer 1 UNIT 4

Plagiarism All work must
be free of any form of plagiarism. Put written answers into your own words. Do
not simply cut and paste your answers from the Internet and do not copy your
answers from the textbook. Be sure to refer to the course syllabus for more
details on plagiarism and proper citation styles.

1. “Knowledge increases
exponentially” is a phrase with which we are all familiar. How does this
concept apply to electronic business and the emergence of the digital firm?
Support your contentions.

2. You are a city
transportation planner and are interested in improving the city’s bus service.
What types of analytic tools might help you do this, and how would you use
them?

3. Discuss the role and
influence the user plays in software development