Question 1 of 20
5.0/ 5.0 Points

What percentage of learning on the job comes from informal learning?

Question 2 of 20
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Who performs the initial orientation?

Question 3 of 20
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__________ is a detailed study of the job to determine what specific skills the job requires.

Question 4 of 20
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__________ is a section of an employer’s website that offers employees online access to many or all of the training courses employees need to succeed at their jobs.

Question 5 of 20
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In __________, trainees learn by making realistic decisions in simulated situations.

Question 6 of 20
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Orientation typically includes information on __________.

Question 7 of 20
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The __________ process includes improving the firm’s future performance and making sense of terms of the firm’s strategy and goals.

Question 8 of 20
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The first step in creating a training program is to __________.

Question 9 of 20
0.0/ 5.0 Points

A successful orientation should achieve which of the following? ?

Question 10 of 20
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__________ means having a person learn a job by actually doing it.

Question 11 of 20
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To improve the orientation process, some firms provide their incoming managers with __________.

Question 12 of 20
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Delivering learning content on demand via electronic devices when needed is termed __________ learning.

Question 13 of 20
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In the __________ method, a manager is presented with a written description of an organizational problem to diagnose and solve.

Question 14 of 20
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Which of the following characterizes training today?

Question 15 of 20
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Rebekah was hired soon after graduation and assigned to complete a management trainee program. She will move to various jobs each month for a nine-month period of time. Her employer is utilizing the __________ form of training.

Question 16 of 20
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A structured process by which people become skilled workers through a combination of classroom instruction and on-the-job training is called __________.

Question 17 of 20
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__________ is the continuing process of instilling in all employees the attitudes, standards, and values that the organization expects.

Question 18 of 20
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Any attempt to improve managerial performance by imparting knowledge, changing attitudes, or increasing skills is called __________.

Question 19 of 20
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__________ is a form of management training in which trainees to learn by making realistic decisions in simulated situations.

Question 20 of 20
5.0/ 5.0 Points

The basic aim of __________ is to increase the participant’s insight into his or her own behavior and the behavior of others by encouraging an open expression of feelings in a trainer-guided group.