Question 1
4 out of 4 points
“All the characteristics and experiences that define
each of us as individuals” is the definition of ________
Question 2
0 out of 4 points
Business communication is often more demanding than social
communication because communication on the job is affected by the _____
Question 3
4 out of 4 points
The key to a productive meeting is careful planning that
addresses _____
Question 4
4 out of 4 points
When introducing yourself to someone in a business context,
you should always include a brief description of ________
Question 5
4 out of 4 points
Most people belong to ______
Question 6
4 out of 4 points
Unlike style sheets and templates, _________ address(es) the
overall look and feel of a page or screen, including color palettes and
background images.
Question 7
4 out of 4 points
The preferred title for women in business is __________,
unless the individual requests otherwise.
Selected Answer:
Question 8
4 out of 4 points
When you are criticizing or correcting, it is best to
_________
Question 9
4 out of 4 points
For effective document design, you should _______
Question 10
4 out of 4 points
Using white space in a document ________
Question 11
4 out of 4 points
Serif typefaces are generally preferable to sans serif fonts
for ______
Selected Answer:
Question 12
4 out of 4 points
Because many email programs display the first few words or
lines of incoming messages, you should _______
Question 13
4 out of 4 points
Email etiquette requires that writes do all of the following
except ________
Question 14
4 out of 4 points
Social media postings on sites such as Twitter and Facebook
________
Question 15
4 out of 4 points
In terms of social networking, UGC stands for ________
Question 16
4 out of 4 points
When your message is complex and includes a large amount of
information, _______
Question 17
4 out of 4 points
“Insurance premiums have increased, and cost-of-living
raises have not kept up” is a _______ sentence.
Question 18
4 out of 4 points
“Although our servers are stable, the telephone system is
a serious concern” is a _________
Question 19
4 out of 4 points
Adopting a “you” attitude in business writing is
simply a matter of using the pronoun “you” as much as possible.
Question 20
4 out of 4 points
Ethics can be defined as not doing anything illegal.
Question 21
4 out of 4 points
Cultural context refers to the pattern of physical cues,
environmental stimuli, and implicit understanding that conveys meaning between
members and the same culture.
Question 22
4 out of 4 points
International business communication has been hampered by
tightening trade barriers throughout the world.
Question 23
4 out of 4 points
As long as your message is clear, the size of your audience
should not affect your approach.
Question 24
4 out of 4 points
The denotative meaning of a word is its dictionary
definition.
Question 25
4 out of 4 points
In general, user-generated content sites have yielded
disappointing results for companies that have used them for business purposes.
