Read Case 19 in your textbook, pages 803-816, “The Case for Open Heart Surgery at Cabarrus.” Answer the following questions in sufficient depth and with supporting information from the case.
- Why is the hospital considering this additional service?
- Does the hospital and community really need this service? Is it justified?
- What would be the most important characteristics of the hospital in which you would want to have open-heart surgery?
- Would it be financially viable for the hospital to offer this service? In other words, what costs and revenues would you predict? Would any revenues cover the costs of offering this service?
- What could go wrong if this service is offered? (List at least three.)

